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Terms of Use

This website is established and operated by Naganoken Pharmaceutical Co., Ltd (from now on referred to as "we" or "us"). Please read the following terms and conditions carefully before using this website.
Once you start using this website, you are deemed to have agreed to the following terms and conditions.

We reserve the right to add, change, or delete information on this website at any time without notice.
In some cases, we may close this website. The contents of our website, including but not limited to displays, photographs, and illustrations, are protected by trademark and copyright laws in the countries where they appear.
Therefore, such information cannot be used for any purpose other than identifying and displaying our products and services without our prior consent.

Except in cases permitted by law, such as private quotations, you are prohibited from altering, reproducing, or reprinting any contents of our website, including but not limited to displays, photographs, and illustrations, without our prior consent.
Information on pharmaceutical products on our website is for general informational purposes only and is not intended to substitute for advice provided by physicians, pharmacists, or other medical professionals.

Although we make every effort to ensure that the content of our website is accurate and up-to-date, we cannot guarantee its complete accuracy or reliability, nor can we ensure that it is free from computer viruses or other dangers.
Therefore, we assume no responsibility whatsoever for any damages resulting from the use or inability to use this website or from reliance on its content.

We recognize the importance of personal information for visitors to this website.
any personal information provided to us through inquiries, questionnaires, gift applications, etc., will be used as internal data to improve and enhance our services and for other purposes as expressly indicated.

We will not provide or disclose your personal information to any third party except with your consent or as required by law.

We are not responsible for the content of third-party websites linked to our website or third-party websites to which our website has links.
Please obtain our approval if you wish to link to this website.

Protection of Personal Information

  • 1.Strict Observance of Laws and Regulations
    In handling customers' personal information, we will strictly adhere to laws and regulations concerning the protection of personal data and internal company rules.
  • 2.Purposes of Using Personal Information
    The purposes for which we use personal information are as follows
    •  1) To provide customers with access to our products and related services.
    •  2) To verify and screen individual customers.
    •  3) To analyze collected personal information and compile statistical data in a form that does not identify individuals.
  • 3.Proper Acquisition of Personal Information
    We will not acquire your personal information through deception or other wrongful means.
  • 4.Scope of Use
    We will use customers' personal information within the scope specified in "2. Purposes of Using Personal Information."
  • 5.Provision of Personal Information to Third Parties
    We will not provide personal information to third parties except in the following cases
    •  1) When required by law.
    •  2) When providing personal information to a company to which the customer has given prior consent.
    •  3) When necessary for the protection of a person's life, body, or property, and it is difficult to obtain the customer's consent.
    •  4) When essential to improve public health or to promote the sound growth of children, and it is difficult to obtain the customer's consent.
    •  5) When necessary to cooperate with a national agency, local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, obtaining your consent may impede the execution of such matters.
  • 6.Disclosure, Correction, and Deletion of Personal Information
    We will endeavor to keep personal information accurate and up-to-date. If a customer requests disclosure of personal data we hold, we will promptly disclose the information following prescribed procedures. If the information is incorrect, we will promptly correct or delete it.
  • 7.Security Control
    We will take necessary and appropriate measures to prevent leakage, loss, or damage of the personal information we handle and to ensure other safety management.
  • 8.Training and Supervision of Employees
    We will provide ongoing employee training and appropriate supervision to ensure the safe management of personal information when handled by our employees.
  • 9.Supervision of Contractors
    When we outsource all or part of handling personal information, we will exercise necessary and appropriate supervision over the outsourced party to ensure the safe management of the entrusted personal information.
  • 10.Handling of Complaints
    We are a member of "The Federation of Pharmaceutical Manufacturers’ Associations of JAPAN," a personal information protection organization accredited by the Minister of Health, Labor, and Welfare. "The Federation of Pharmaceutical Manufacturers’ Associations of JAPAN" accepts complaints and consultations regarding personal information from covered businesses at the contact information provided.
  • 11.Authorized Personal Information Protection Organization
    We are a member of "The Federation of Pharmaceutical Manufacturers’ Associations of JAPAN," a personal information protection organization accredited by the Minister of Health, Labor, and Welfare. "The Federation of Pharmaceutical Manufacturers’ Associations of JAPAN" accepts complaints and consultations regarding personal information from covered businesses at the contact information provided.

    The Federation of Pharmaceutical Manufacturers’ Associations of JAPAN, Personal Information Protection Center
    Address:MFPR Nihonbashi-Honcho Building,
    3-7-2 Nihonbashi-Honcho, Chuo-ku, Tokyo 103-0023
    TEL:03-5843-6494
    Hours: 10:00 a.m. to 4:00 p.m. (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and other designated holidays)
    Web site address:http://www.fpmaj.gr.jp

  • 12.For inquiries, please contact

    Customer Service Center, Naganoken Pharmaceutical Co., Ltd.
    Address:100-1 Konoshima, Otaki-mura, Kiso-gun, Nagano 397-0201
    TEL:0264-46-3003 FAX:0264-46-3005
    Office hours:Monday through Friday, 9:00 a.m. to 5:00 p.m. (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and other designated holidays)